Who We Are

The BigCommerce storey is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we’re still just getting started! Explore our history, mission and values. You’ll see we’re set on shaping the now - and the future - of ecommerce.

BigCommerce by the Numbers

2009

Year Founded

2020 IPO

NASDAQ: BIGC

150+

Countries Served

We’re dedicated to our merchants, guided by our values and powered by our people. This is the driving force behind our success. It’s what has taken us from a 2-person startup to a global team of hundreds helping retailers make billions of dollars in sales.

For more insights, read our 2023 Annual Report.

Our Company Values

Big Values

Customers First

Focus on how every decision and action serves and enables our customers best.

Big Values

Think Big

Persistently challenge what’s possible to better meet the needs of our customers.

Big Values

Make a Difference Every Day

Focus on solutions, push to be the best, and make an impact through talent, passion, and hard work.

Big Values

Team on a Mission

Achieve greatness through teamwork, bringing our individual skills together. Collaboration and growth are equal parts humility and ambition.

Big Values

Act with Integrity

Pursue the truth through honesty, transparency, and commitment to doing the right thing. Do not tolerate politics or hidden agendas.

Inside BigCommerce

Our employees bring the BigCommerce mission to life by empowering a community of merchants to reach their fullest potential. We believe in the same unlimited potential for our employees. At BigCommerce, employees own their personal development through hands-on experience, stepping up to new opportunities, and the chance to contribute on projects that are redefining the ecommerce industry.

Join us. We're hiring.

If you’re looking for the challenge of an innovative company with the opportunity of a career-enhancing business and people-centred culture, this is the place for you.

Diversity & Inclusion

Our dedication to diversity and inclusion is grounded in the moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.

Belonging

We foster a culture that encourages the inclusion of every employee by celebrating our individuality and our common values that bring us together. We strive to create an environment in which all employees can bring their whole, best, authentic selves to work and for everyone to feel a sense of acceptance and encouragement to come as they are.

Respect

Our differences make us unique and create the diversity we value. We commit to creating an environment where each of us is treated with response and dignity and the expression of each individual's perspective, thoughts and ideas is encouraged.

Equal Opportunity

Greatness is inherent in all people, no matter their demographic background or personal experiences. We will take action to ensure that every individual has an equal opportunity to grow and achieve their maximum potential.

Our Locations

Locations

Austin, Texas / Four Points

Our headquarters is set amongst trees and nature trails in the beautiful hills of Austin. We're located only miles from the live music capital of Texas that is downtown and just a few minutes from the leisure and sporting fun of Lake Travis. The offices of Four Points is home to the BigCommerce Sales, Support, Operations, G&A Support, Marketing and Design teams.

Locations

San Francisco, California

Our San Francisco office is in the heart of the Financial District, close to a BART stop and surrounded by great coffee shops, restaurants and bars. Designed from the get-go to host Tech Talks, we frequently bring in industry leaders to discuss the latest trends in commerce technology.

Locations

Sydney, Australia

Our Sydney office is located in the CBD. It’s just around the corner from Pitt Street Mall and Martin Place, and a short stroll from great cafes, pubs, parks, and restaurants. Our office reflects our innovative, unique, and vibrant surroundings.

Locations

London, United Kingdom

The BigCommerce London office is home to a thriving Sales, Marketing and Professional Services teams. It’s centrally located in the hustle and bustle of the city near the St. Paul’s Cathedral, London Bridge and the Tate Museum.

Locations

Kyiv, Ukraine

Our Kyiv site can be found in the Shevchenkivskyi district near one of the most beautiful historical areas, Podil, just off the Dnipro river. Close to the heart of the city, it is just a few minutes’ walk from parks, restaurants, cafes, and coffee shops as well as the metro line, Dorohozhychi.

Our Culture

We're Extraordinary People

BigCommerce is an incredible place to work-and that's down to our amazing people. Our culture is one of collaboration, creativity, growth, and inspiration, where a fast-paced and exciting environment yields results that are shaping and entire industry.

Uniquely United

Diversity is at the core of how we operate, and inclusivity is a non-negotiable aspect of our every move. We celebrate our commonalities and our differences - Because they're the tings that help us think differently, achieve incredibly, and Do Extraordinary in every walk of life.