The Next Big Thing
Introducing 100+ innovative new platform features, software releases, and partner integrations designed to deliver commerce without compromise.
- Launch Services
Overview
Chart your path to success with specialised services.Implementation Project Management
Experts to ensure you launch on time and under budget.Solution Architecture
Seasoned advisors to help you best design your store.Data Migration & Optimisation
Expertise on a clean and clear path to migrating your data.Enterprise Launch Package
Personal training on how to set up and launch your BigCommerce Store.
Professional Services Blog Series
Get to know our teams and how they support your success in this Q&A series.
The Global B2B Buyer Behavior Report
This in-depth report provides actionable strategies to help you sell more online.
About the App
Ship-Safely is the new, premium service that is revolutionising ecommerce with a simple way to replace lost or damaged parcels, fast tracked, with no fuss.
Why should your customer go through hours of their time finding the whereabouts of their lost or stolen parcel? Why is it the fault of the retailer that the parcel has arrived damaged?
It should not be either.
For all of the hard work retailers do for their customers, items not arriving is the worst problem for customer loyalty. Hours of rectifying problems for customers who have spent a lot of money and are short on time leaves customers with a reason to leave negative reviews.
Ship-Safely's premium service suits businesses that value their customer loyalty and want to protect their bottom line.
Pricing
Custom Pricing:
Contact for Pricing
Information
Last Updated:
November 16, 2023
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
Installation GuidePricing
Custom Pricing:
Contact for Pricing
Information
Last Updated:
November 16, 2023
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
Installation GuideApp Features
Turn a Damaged, Lost or Stolen delivery into a positive brand experience
With Ship-Safely, your customer has one point of contact in the event of a problem. There is no confusion about calling freight companies, calling delivery drivers or retailers. Our 5* customer service team will look after your customer to make sure they have the experience they deserve.
Super-fast replacement; we will replace the item within 48 hours at your full RRP
Our fast track system reorders the Damaged, Lost or Stolen item from your store at full RRP, protecting your bottom line.
No deductibles or fees. Your customers pay a fraction of the purchase value
Ship-Safely will calculate the cost automatically and provide the option to the customer to for Shipping Protection at the checkout.
Grab the Ship Safely guarantee
Free to install. All included. Minimal fuss. Fastest re-delivery possible for your customer. Enjoy.
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