Our pre-built widget is the perfect solution for allowing guest users to easily check the status of their orders. With just a few clicks, customers can quickly and easily find out where their order is and when it will arrive.
Getting started is easy. Once you install our app, the widget will be automatically added to your site. Just drag and drop it onto any page in Page Builder, save your changes, and you're ready to go!
Our widget is highly configurable and customizable. You can modify order status messages, error messages, and colors in the widget settings to match your brand's style. Plus, our messages support HTML tags, so you can even add links to your support page!
Our custom middleware uses BigCommerce's Management API to get order data by order number and compare it to the billing zip code provided by the customer. This ensures that your customers receive accurate and up-to-date information about their order status.
Rest assured that our app prioritizes customer privacy. We do not expose any personal details about your customers, only general information about their order.
Lastly, our API is available to you in case you want to develop a custom order status form. Visit our app homepage for documentation and more information on this feature.
With Order Status Widget, you can improve your customer experience and make it easier for guests to stay informed about their orders. Check out our video and screenshots to see how it works!
$40 upfront
November 7, 2023
$40 upfront
November 7, 2023
Order Status Check
The app provides a pre-built widget that allows guest users to easily check the status of their orders. Customers can quickly find out where their order is and when it will arrive with just a few clicks.
Easy Installation and Integration
Getting started with the app is straightforward. After installing it, the widget is automatically added to your site. You can simply drag and drop it onto any page in Page Builder, save the changes, and it will be ready to use.
Customization Options
The widget is highly configurable and customizable. You have the ability to modify order status messages, error messages, and colors in the widget settings to match your brand's style. Additionally, the messages support HTML tags, enabling you to include links to your support page if needed.
Accurate Order Status Retrieval
The app utilizes custom middleware that leverages BigCommerce's Management API. It retrieves order data by order number and compares it to the billing zip code provided by the customer. This ensures that your customers receive accurate and up-to-date information about their order status.
Customer Privacy Protection
The app prioritizes customer privacy by not exposing any personal details about your customers. It only provides general information about their order, ensuring their privacy and data protection.
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