About the App

Advanced Customer Notes transforms your BigCommerce customer management with detailed accountability tracking for all customer-related annotations. This powerful app creates a comprehensive audit trail of every note, conversation, and observation about your customers.

By automatically capturing timestamps and user attribution for each note, Advanced Customer Notes eliminates confusion about who added information and when. This enhanced visibility is particularly valuable for businesses with multiple team members managing customer relationships, ensuring consistent service and clear communication.

The app works seamlessly within your existing BigCommerce control panel, requiring no additional learning curve. All notes remain internal and invisible to customers, providing a secure environment for your team to document important customer information, preferences, and communication history.

Whether you're tracking customer preferences, documenting support conversations, or managing account-specific details, Advanced Customer Notes creates an organized, chronological record of all customer interactions. This detailed history helps improve customer service by giving every team member access to the complete context of customer relationships.

Enhance your customer management process and build stronger relationships through better internal communication and accountability with Advanced Customer Notes.

Pricing: $15/month

Pricing

Free Trial:

14 days

Upfront Fee:

$0

Recurring Fee:

$15/mo.

Information

Last Updated:

April 10, 2025

Compatible with:

Multi Storefront

Documentation:

Installation GuideUser Guide

Resources:

Terms of ServicePrivacy Policy
Contact Partner

Pricing

Free Trial:

14 days

Upfront Fee:

$0

Recurring Fee:

$15/mo.

Information

Last Updated:

April 10, 2025

Compatible with:

Multi Storefront

Documentation:

Installation GuideUser Guide

Resources:

Terms of ServicePrivacy Policy
Contact Partner

App Features

Complete Accountability System

Every customer note is automatically tagged with date, time, and user information, creating a detailed audit trail for improved team accountability and communication.

User Identification

Clearly see which team member added each note, eliminating confusion about the source of customer information and ensuring proper follow-up.

Chronological History

View all customer notes in sequential order, making it easy to track the progression of customer interactions, preferences, and account details over time.

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